Responsible for client accounts in the territory and managing them.
Making sure of client success in terms of business and longevity.
Proactively recommend corrections or next steps for each client account.
Make sure client account value (LTV) increases Y-o-Y, suggesting up-sell/cross-sell opportunities to the right departments and assist in converting them.
Manage client expectations and escalations with the help of the delivery team.
Assist in selling digital marketing services to current clients, work closely with digital marketing head and country head to pitch right digital marketing services, and assist in sales booking.
Take care of client success for digital marketing services and provide insights to the digital marketing team for the next moves.
Be accountable for timely revenue generation from the assigned accounts.
Making sure resources are utilized properly with the help of support and marketing team leaders.
Contribute to country revenue targets effectively.
Work as a team with onsite/offsite resources.
Present company in the events, and be the brand ambassador of the company.
Assist in making/review of branding material of the company.
Effectively use the time to create the best possible impact.