B2C eCommerce solutions | Magento & Shopify | Development, Migration & Support

Q: Is B2C Digital Commerce limited to any particular industry?

B2C eCommerce can be applied to virtually any industry as almost anything can be purchased online today. An eCommerce store can be a substitute for a brick-and-mortar store for some businesses. For others, it can be a part of their omnichannel B2C eCommerce business model.

Q: How long does it take to build a B2C eCommerce store?

Time taken to build and launch your B2C eCommerce store depends on parameters like the size of the online store, product segments, technical milestones, and extent of customization.

Q: How much does It cost to build a B2C eCommerce store?

Again, the cost of building a B2C eCommerce store somewhat depends on the size of the store, along with customizations and integrations. We can only give an estimate after analyzing your business requirements. For more information, please talk to our experts.

Q: Can I get a customized B2C eCommerce solution for my business?

Krish strives to provide tailor-made customized B2C eCommerce solutions to align with your business goals, including specialized B2C features, customized buyer accounts, and built-in integration capabilities with operational efficiency in one platform.

Q: Why should I hire Krish as my B2C eCommerce development agency?

Krish has long-standing expertise in digital commerce and has empowered brands across the globe to build their eCommerce stores and come into the global spotlight. Our digital commerce experts with leading B2C eCommerce platforms can provide you end-to-end B2C eCommerce solutions including a roadmap to digital transformation, CX/UX design, POS, continuous support and more.

B2C Overview

Retail world has always been innovating to provide excellent customer experience. It can be eCommerce, mobile commerce, subscription models, omni-channel, IoT, beacons, personalization, and more.

As a global community, we will see new ways of retail after COVID-19. And most of the retail chains have to focus on their online strategies more than brick and mortar stores. And everytime adoption of technology has increased their revenue and number of customers.Our aim is to develop a robust and tailor made easy-to-implement approach that can help them provide convenience, reduce cost and communicate effectively across all platforms.

Since 2004, we have been making online retail stores for various brands from diversified industries. They can be categorized into,

Brands

A retail giant (Brand) who has multiple stores or is loved by thousands of buyers generally looking for a user-friendly and seamless digital experience across a variety of touchpoints by developing a multi-channel or omni-channel digital commerce for them.

Retailers / Traders

A retail store owner who is selling goods of single brands or multi brands under their name/site generally looking for a competitive edge over other stores or increase their sales while saving operational costs.

D2C

Some of the manufacturers are looking forward to expand globally by creating their own audience and selling directly to the consumers. They want to break the chain in between to control their branding, pricing, credibility, promotion, services and sales.

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How do we create Digital Experiences for the brands?

It is an era of Digital Experience and all retail giants are looking for Digital Experience Platforms to reform their online presence. According to Garner, Adobe is one of the leaders with a winning combination of content and commerce, With Adobe Experience Manager (AEM) to deliver content in the front, Personalization tools to serve relevant content, Magento Commerce in the back and Analytics to measure the performance and give smart insights creates the magic for the online sellers.

We partner with you in creating “WoW” experiences for your clients by following below,

A Product Discovery Sprint

We understand your business model, priorities, competitiveness, consumer personas, product sets, models of delivery, and brand advantages. A multi-day workshop or ongoing dialogue which lets our team chalk down the strategy.

Digital Transformation

A roadmap for digital transformation progresses by addressing most difficult questions - How To and When. It also includes creating a list of activities to be accomplished at client’s end.

CX/UX design

It is an era of Consumer Experiences. We first design CX and touch points which leads to User experience on web, mobile, POS, etc. And it is translated into UI. Navigating consumers through the right channel/pages helps you communicate effectively and generate higher online sales.

Growth Strategies

We take active participation in your growth strategies / cross-border expansion strategies. We help you set a multi-store, multi-site with centralized or decentralized backend systems to run your stores effectively. It also includes integration with multiple shipping points, languages and currency.

Integration of Offline to Online world (POS)

An online to offline/ Click and Collect / BOPIS are the terms in the trend. With limitation of time, consumers would love to order online and pick-up on the way back. Similarly instead of waiting in the long queue, customers can order on the POS and collect goods later or ask to deliver at home. Such awesome experiences are planned.

Continuous support

We partner with you on your growth strategies. So we don’t leave you when we deliver the store. We provide ongoing support/ managed support services for continuous growth. So you focus on your business and we manage your backbone.

focused areas of B2C Stores

It keeps on evolving and depends on your industry. Below are the common set of features which are in trend / focused area of B2C stores,

Consumer Experience (CX)
If a customer has an outstanding shopping experience and truly feels like they are being respected by the service, there is a strong chance this customer will have your business in mind again.
Going Mobile / PWA
The industry has gone mobile — over 50% of all website requests exist on a mobile device. With mobile in mind we build eCommerce native applications or PWA which are lightweight, fast, and scalable.
BOPIS / Click and Collect
Customers deserve the most easy and frictionless retail experience possible. BOPIS makes lives easy, quick and less costly. It removes shipping costs and consumers can pick-up goods at their convenience.
Sales Channels Integration
To sell more people connect more. Integrate online sales platforms to gain visibility at multiple stores and get more orders.
Social Commerce
Social commerce is the upcoming trend when it comes to selling online. People don’t just love, like or share your brand or products on social media but can shop as well. We integrate your social stores with ecommerce platform.
Warehouse and third party integration
Many brands have warehouses in multiple locations to save cost and deliver quickly to the nearby customers. Also major brands use PIM, ERP, AI, to support their eCommerce initiative.
Customer Segmentation and Reward programs
The aim of customer segmentation is to enable you to interact with your customers in greater detail and understand them. This ensures you can more accurately plan your marketing and manage customer service in a more articulate manner.
Business Intelligence
This is a combination of strategies and best-in-class technologies to provide enterprises with vital market and customer information. It allows businesses to store raw data, analyze it and present for decision making.